Getting to know the Muddy Dog team

OUR STORY

Muddy Dog's Beginnings

Sarah

The Muddy Dog Company was established in 2002 by long-time pet-lover, Sarah Duke-Norris. Situated on Old Main Road in Kloof, this unique pets’ supply store was the first of its kind in the Highway area, providing premium pet-care products for dogs, cats and birds.

Sarah’s passion for animals, extensive knowledge, research and knack for sourcing and purchasing merchandise, has ensured that Muddy Dog remains the market leader. Muddy Dog takes great pride and insists that all products are tried and tested extensively (without any agendas), ensuring that your pets receive only the best products.

Sarah is a passionate dog-owner herself and understands first-hand just how important pets’ health is to their owners. Sarah now has two Cocker Spaniels named Alice and Amy who love going on walks and swimming in the stream.

The love and commitment to the wellbeing of pets extends beyond Sarah. Our team at Muddy Dog are all animal lovers. We even have a few dogs who come to work with their owners and are fondly referred to as our canine staff members. They get paid in treats, of course!

Our team

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Trish

Store Manager

Trish heads up the Muddy Dog team and has always had a passion for animals. Her mother was a dog lover and Trish grew up with a black Cocker Spaniel named Titch, who was rescued from the SPCA. She has had Whippets, German Shepherds, Newfoundlands, Great Danes, Jack Russells and many rescues. At one stage, they had up to ten dogs. All her experience comes into play when she recommends anything as she has used many products herself, for her own pets. Many of you will have met Trish’s little rescue dog Taffy – he’s our chief treat tester and heads up our canine staff!

Nonhlanhla

Receiving Manager

Nonhlanhla has lots of experience and has worked at Muddy Dog for a long time. She has a dear little dog named Kiara. Kiara is a rescue and was found by Nonhlanhla’s son. Aside from Nonhlanhla’s love for animals, she loves singing and is part of her church choir. Her favourite breed is a labrador – she loves their soulful brown eyes!

Freddy

Shop Assistant & Deliveries

Freddy is the first person to stop and try to help any injured dog he sees. This has often left him broken-hearted when they’ve had to cross the rainbow bridge. He has huge compassion and has ended up with four dogs adopting him. Freddy’s always there to lend a helping hand and assists clients with carrying purchases to their cars, as well as doing deliveries.

Cherylann

Sales

Cherylann owns Trip, an Irish Wolfhound who often comes into the store with her. He’s such a gentle, kind soul with a wonderful temperament. You might also have met Gaea, Hera and Titan who are also part of our pampered canine team of staff. On weekends, you’ll find Cherylann tracking with Gaea or carting with Trip, Hera and Titan. The love that they have for her is clear in their willingness to take part in these activities with her. It’s incredible to watch Trip carting and both he and Hera did really well in the carting league for 2019. Cherylann grew up with animals, living with 13 dogs, 4 cats, ducks, chicken and even a goat at one point! All Cherylann’s love and experience come to the fore when she is answering questions and assisting clients.

Kendra

Sales

Kendra, part of our sales team, is a keen horse-rider and has worked with rescue dogs. Her first dog, whom she describes as her guardian angel growing up, was a Hovawart named Harold. She has dogs, a cat, snakes, rabbits, spiders and a parrot… Her experience with all these critters makes her the person to go to if you need assistance with less common, but equally loved pets. Eris sometimes accompanies Kendra to work and is one of our beloved canine staff members. Kendra often goes on walks with her dogs. She also does tracking with Eris.

Amanda

Accounts Manager

Amanda, the Admin aficionado, is “mutts” about keeping the back office in order. Personally she is all about the Pug Life and loves dogs with beards. She plays an integral part in the workings of Muddy Dog and ensuring that things run smoothly. Amanda has two small dogs. #schnauzermom

Our team

I am text block. Click edit button to change.

Trish

Store Manager

Trish heads up the Muddy Dog team and has always had a passion for animals. Her mother was a dog lover and Trish grew up with a black Cocker Spaniel named Titch, who was rescued from the SPCA. She has had Whippets, German Shepherds, Newfoundlands, Great Danes, Jack Russells and many rescues. At one stage, they had up to ten dogs. All her experience comes into play when she recommends anything as she has used many products herself, for her own pets. Many of you will have met Trish’s little rescue dog Taffy – he’s our chief treat tester and heads up our canine staff!

Nonhlanhla

Receiving Manager

Nonhlanhla has lots of experience and has worked at Muddy Dog for a long time. She has a dear little dog named Kiara. Kiara is a rescue and was found by Nonhlanhla’s son. Aside from Nonhlanhla’s love for animals, she loves singing and is part of her church choir. Her favourite breed is a labrador – she loves their soulful brown eyes!

Freddy

Shop Assistant & Deliveries

Freddy is the first person to stop and try to help any injured dog he sees. This has often left him broken-hearted when they’ve had to cross the rainbow bridge. He has huge compassion and has ended up with four dogs adopting him. Freddy’s always there to lend a helping hand and assists clients with carrying purchases to their cars, as well as doing deliveries.

Cherylann

Sales

Cherylann owns Trip, an Irish Wolfhound who often comes into the store with her. He’s such a gentle, kind soul with a wonderful temperament. You might also have met Gaea, Hera and Titan who are also part of our pampered canine team of staff. On weekends, you’ll find Cherylann tracking with Gaea or carting with Trip, Hera and Titan. The love that they have for her is clear in their willingness to take part in these activities with her. It’s incredible to watch Trip carting and both he and Hera did really well in the carting league for 2019. Cherylann grew up with animals, living with 13 dogs, 4 cats, ducks, chicken and even a goat at one point! All Cherylann’s love and experience come to the fore when she is answering questions and assisting clients.

Kendra

Sales

Kendra, part of our sales team, is a keen horse-rider and has worked with rescue dogs. Her first dog, whom she describes as her guardian angel growing up, was a Hovawart named Harold. She has dogs, a cat, snakes, rabbits, spiders and a parrot… Her experience with all these critters makes her the person to go to if you need assistance with less common, but equally loved pets. Eris sometimes accompanies Kendra to work and is one of our beloved canine staff members. Kendra often goes on walks with her dogs. She also does tracking with Eris.

Amanda

Accounts Manager

Amanda, the Admin aficionado, is “mutts” about keeping the back office in order. Personally she is all about the Pug Life and loves dogs with beards. She plays an integral part in the workings of Muddy Dog and ensuring that things run smoothly. Amanda has two small dogs. #schnauzermom

Our team

I am text block. Click edit button to change.

Trish

Store Manager

Trish heads up the Muddy Dog team and has always had a passion for animals. Her mother was a dog lover and Trish grew up with a black Cocker Spaniel named Titch, who was rescued from the SPCA. She has had Whippets, German Shepherds, Newfoundlands, Great Danes, Jack Russells and many rescues. At one stage, they had up to ten dogs. All her experience comes into play when she recommends anything as she has used many products herself, for her own pets. Many of you will have met Trish’s little rescue dog Taffy – he’s our chief treat tester and heads up our canine staff!

Nonhlanhla

Receiving Manager

Nonhlanhla has lots of experience and has worked at Muddy Dog for a long time. She has a dear little dog named Kiara. Kiara is a rescue and was found by Nonhlanhla’s son. Aside from Nonhlanhla’s love for animals, she loves singing and is part of her church choir. Her favourite breed is a labrador – she loves their soulful brown eyes!

Freddy

Shop Assistant

Freddy is the first person to stop and try to help any injured dog he sees. This has often left him broken-hearted when they’ve had to cross the rainbow bridge. He has huge compassion and has ended up with four dogs adopting him. Freddy’s always there to lend a helping hand and assists clients with carrying purchases to their cars, as well as doing deliveries.

Cherylann

Sales

Cherylann owns Trip, an Irish Wolfhound who often comes into the store with her. He’s such a gentle, kind soul with a wonderful temperament. You might also have met Gaea, Hera and Titan who are also part of our pampered canine team of staff. On weekends, you’ll find Cherylann tracking with Gaea or carting with Trip, Hera and Titan. The love that they have for her is clear in their willingness to take part in these activities with her. It’s incredible to watch Trip carting and both he and Hera did really well in the carting league for 2019. Cherylann grew up with animals, living with 13 dogs, 4 cats, ducks, chicken and even a goat at one point! All Cherylann’s love and experience come to the fore when she is answering questions and assisting clients.

Kendra

Sales

Kendra, part of our sales team, is a keen horse-rider and has worked with rescue dogs. Her first dog, whom she describes as her guardian angel growing up, was a Hovawart named Harold. She has dogs, a cat, snakes, rabbits, spiders and a parrot… Her experience with all these critters makes her the person to go to if you need assistance with less common, but equally loved pets. Eris sometimes accompanies Kendra to work and is one of our beloved canine staff members. Kendra often goes on walks with her dogs. She also does tracking with Eris.

Amanda

Accounts Manager

Amanda, the Admin aficionado, is “mutts” about keeping the back office in order. Personally she is all about the Pug Life and loves dogs with beards. She plays an integral part in the workings of Muddy Dog and ensuring that things run smoothly. Amanda has two small dogs. #schnauzermom

Our canine team

Our canine team